Product support

General questions

• How do I register my appliance?

  Register your appliance and opt in to receive product usage tips and other exclusive tips and usage ideas for your appliance. Simply go to Register and complete the form.

   

  *Do note that warranty registration is only applicable via online.

• Where can I get a copy of the user manual?
  There are 2 options to get to manuals, by either going to specific product page and or searching in the search bar.
• Where can I get a copy of a brochure?
  Simply go to Download a brochure to get our latest brochure with full product details and installation dimensions etc.
• My appliance is not working, how do I get it fixed?

  Please call us on 1-300-88-1122 or email us at malaysia.customercare@electrolux.com and we will be glad to assist you.
  
  Check out our maintenance service for your appliances.

• Where do I go for warranty queries?
  Please call us on 1-300-88-1122 or email us at malaysia.customercare@electrolux.com and we will be glad to assist you. For more information on warranty click here.
• I have an error code on my display of my appliance?
  Please refer to your user manual for details on what the error message means, or contact us on 1-300-88-1122 and we will be glad to assist you with information about what the error message means
• Can I select installation slot time at my convenience or need to respect your fixed schedule?
  Basic installation will be done on the delivery day. For advanced installations, our representative will be in contact with you to arrange for an installation date.