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Created to give you the best peace of mind, Electrolux warranties vary according to the products you bought. Check out the warranty period and policies for your Electrolux products here.
Effective for purchases made from 1st May 2023 onwards
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Product category |
Standard warranty period |
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| Laundry appliances | Electrolux |
Front load washer |
2 years general warranty 10 years warranty on motor only 10 years warranty (1 time replacement) for drum* *Only claimable for manufacturing defect due to rusty |
| Top load washer | 2 years general warranty 5 years warranty on motor only 10 years warranty on motor only (Only applicable to inverter model) |
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| Dryer | 2 years general warranty 10 years warranty on motor for selected model only (refer to 10 years warranty product list for details) |
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| Kitchen appliances | Electrolux | Refrigerators | 1 year general warranty 10 years warranty on compressor only |
| Built-in hobs | 2 years general warranty 10 years warranty on built-in gas hob glass top only (refer to 10 years warranty product list for details. 1 time replacement) |
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| Dishwashers Built-in dishwashers |
2 years general warranty | ||
| Hoods | 2 years general warranty 10 years warranty on motor for cooker hood (1 time replacement) |
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| Built-in ovens | 2 years general warranty | ||
| Microwave ovens | 2 years general warranty | ||
| Zanussi | Built-in hobs | 2 years general warranty 5 years warranty on glass top only |
|
| Hoods | 2 years general warranty 10 years warranty on motor for cooker hood (1 time replacement) |
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| Built-in ovens | 2 years general warranty | ||
| Free-standing gas cooker | 2 years general warranty | ||
| Table top ovens | 2 years general warranty | ||
| Air purifiers | Electrolux | 2 years general warranty | |
| Vacuum cleaners | Electrolux | 2 years general warranty 1 year battery warranty for all cordless vacuum cleaners Warranty is not applicable to those mercury cell or AAA batteries which are used in remote controller |
|
| Water heaters | Electrolux |
Without pump |
1 year general warranty 10 years warranty on anti leakage tank 5 years warranty on heating element 5 years warranty on DC pump, applicable to DC pump models only |
| Small appliances | Electrolux | Kettles, Blenders, Juicers, Toasters, Oven Toaster, Table-top Induction Cookers Rice Cookers, Irons |
2 years general warranty (with 1 to 1 exchange policy subject to verification by Electrolux Authorised Service Contractor) - except premium SDA range |
| Premium SDA range | 2 years general warranty | ||
| Air conditioners | Electrolux | Non-inverter Inverter |
1 year general warranty |
| Accessories |
|
Battery & charger |
No warranty coverage |
Terms and conditioners for Laundry Appliances, Kitchen Appliances, Air Purifiers, Vacuum Cleaners, Water Heaters, Small Appliances:
1. General Warranty are applicable to all products within the stipulated warranty period. Please refer to the Terms & Condition for General Warranty coverage.
2. 10 years warranty for motor, compressor, glass top and water tank are activated through online registration via www.electrolux.com.my. This is to ensure all warranty claims are activated to cover the duration of the warranty. Electrolux reserved the right to reject warranty claim not registered online. Customer are required to provide proof of purchase for warranty claim verification.
3. After the expiry of the general warranty period, the 10 years warranty and 5 years warranty for motor, compressor, glass top and water tank excludes:- labour, transportation, gas removal/refilling, accessories, general maintenance and service costs incurred.
4. All warranty claims are subject to Electrolux discretion with verification from appointed Electrolux Authorised Service Contractor arranged by Electrolux Customer Care Center Tel: 1-300-88-1122.
5. The warranty terms only cover manufacturing defect on product usage for non commercial environment only. If the product are found modified or used for commercial in any way, all terms on the warranty will be void.
Terms and conditions for Air Conditioners:
Refer to the Air conditioner warranty
Terms and conditions is not applicable for Accessories.
Electrolux product is fully guaranteed against defective materials and manufacturing defaults inclusive of parts and service for a period of 12 months from the date of purchase.
The exception on warranty period of 24 months shall apply to all washing machine, tumble dryer, dishwasher, small domestic appliances, built-in hobs*, kitchen hoods*, ovens*, freestanding cookers* and microwave ovens*. 10 years warranty apply once to all refrigerator compressor, washing machine motor and built-in gas hob glass top only (effective from 2nd August 2013 onwards), water heater tank leakage (effective from 1 Nov 2014 onwards) and kitchen hood motor (effective 1st May 2023 onwards). Standard warranty for 5 years apply once to heating element of water heater only.
*For purchases made 1st May 2023 onwards.
You can register your product on the Electrolux Malaysia website with six simple clicks. For online registration, you will require the original proof of purchase document.
The warranty is only effective for appliances purchased from an authorized Electrolux dealer and operated in Malaysia. Find out where you can buy Electrolux appliances.
For complete peace of mind, invest in the best possible protection with a Service Agreement from Electrolux. Remember, no one knows your Electrolux product better than we do. And no other company is better equipped to provide the specialized parts and service that you may need.
*For warranty terms before 1st May 2023 please refer here
